Refund policy

At Scalp Head Spa, we strive to provide you with the highest quality products and exceptional customer service. To ensure transparency and clarity, we have established the following No Return Policy regarding our products:

1. All Sales Final: We do not accept returns or exchanges on any products purchased through our website. All sales are final.

2. Exceptions: In rare cases where a product is received damaged or defective, please refer to our Shipping Policy for instructions on filing a claim for damaged items with the shipping vendor. We are not responsible for damage occurred during shipping.

3. Unauthorized Returns: Any unauthorized returns received by Scalp Head Spa will not be accepted and will be returned to the sender at their own expense.

If you have any questions or concerns about our No Return Policy, please don't hesitate to contact our customer service team. We're here to assist you and ensure your satisfaction with every purchase.

By completing your purchase with  Scalp Head Spa, you acknowledge and agree to abide by our No Return Policy. We appreciate your understanding and thank you for choosing Scalp Head Spa for your beauty needs.